EchoMail^®

EchoMail for Integrated Email and Social Media: Marketing, Customer Service and Sales

Email is ultimately the media that converts your followers, friends and prospects who write to you on FaceBook, LinkedIn, Twitter, your Website, etc. to customers. EchoMail provides a single platform for integrating all those inbound customer interactions. At EchoMail, we support our customers through both education and technology. We enable you to learn email best practises, by sharing our experience since 1993 in helping big brands who used their business email to get, keep and grow customers. The EchoMail platform also supports email monitoring and many other ways to tap into email intelligence. Using EchoMail, you can do email tracking and assessment of email and social media for reputation management, conduct email surveys and generate detailed email reporting. We also include a powerful email marketing module to enable you to proactively send marketing campaigns. Most importantly, all of this is delivered in an easy-to-use interface, so whether your organization is small or large, you can start today.

EchoMail Features

The Future of Email by Dr. V.A. Shiva Ayyadurai

Email, the system I invented in 1978, while a 14-year-old boy, to enable collaboration and communication among office workers at a small medical college in Newark, NJ, has now become the center of many controversies. For their 125th Anniversary issue, The Wall Street Journal commissioned me as email’s inventor to write a brief essay entitled The Future of Email. That article shared what email really is and where email is heading. More recently, The New York Times interviewed me to comment on Hillary Clinton’s use of personal email server to manage classified U.S. government communications. In that article, I shared that the use of a personal email server was extraordinary, wrong and clearly a well-planned strategy by Ms. Clinton to deny the American public’s rightful access to communications that were government property. This book is a much-needed expansion of those thoughts and comments to provide you important insights to where email is going and why you as citizens must take action to protect this important medium, which has been subverted by vested interests

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The Email Revolution by Dr. V.A. Shiva Ayyadurai

The Email Revolution traces the story behind one of the most important innovations of the last century – and how companies can use it to strengthen their relationships with customers. In 1978, fourteen-year-old technology prodigy VA Shiva Ayyadurai invented email. He would go on to win the White House competition for filtering email for the Clinton administration and then to create email management software for companies like Nike, AT&T, Procter & Gamble, and JCPenney. He discovered that email offered a unique opportunity to mine data and build relationships with customers – an opportunity of which many organizations were failing to take advantage.

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